Effective Date: 25/07/2025
This Shipping Policy describes the shipping and delivery practices of Atlas Shipping Container ("we," "us," or "our") for products ordered through the website https://atlasshippingcontainer.com/ (the "Website"). Please read this policy carefully before placing an order. By placing an order through the Website, you agree to the terms and conditions described below.
1. Shipping Methods and Regions
We currently offer shipping to customers within the United States. Shipping methods may vary depending on the destination and the product ordered. The available shipping options will be displayed during the checkout process.
2. Order Cutoff Time
Order cutoff time will be 5 pm Monday to Sat (GMT-05:00) Eastern Standard Time (New York).
3. Order Processing Time
After receiving your order, we will process it within 1-2 business days (Monday to Sat). During this time, we will verify the order details, prepare the product(s) for shipment, and perform any necessary quality checks.
4. Shipment Tracking
Once your order is dispatched, you will receive a notification with the expected delivery date and tracking information (if applicable). Our logistics team is available to provide updates and support throughout the shipping process.To track your product, email us. We will inform you of the update location.
5. Delivery Time
The estimated delivery time for the United States is 6-8 business days for your order depending on various factors, including the destination, and any customs procedures. While we strive to deliver orders promptly, please note that delivery times may vary and are not guaranteed.
6. Delivery Options
Containers are delivered using tilt-bed trucks, flatbeds, or crane-equipped vehicles depending on your location and site access. It is the customer’s responsibility to ensure that the delivery site is:
Accessible by heavy trucks
Clear of obstructions
Level and prepared for container placement
If a delivery attempt fails due to site inaccessibility or improper preparation, re-delivery fees may apply.
7. Delivery Inspection
We recommend customers inspect the container upon arrival and before the driver departs. Any damage or concerns should be reported immediately to both the driver and our customer service team. Once accepted, the container is considered delivered in satisfactory condition.
8. Shipping Costs
We provide free shipping for United States
9. Customs and Import Duties
For United States shipments, your order may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping prices. Please check with your local customs office for more information on any applicable fees or restrictions.
10. Order Modifications and Cancellations
Once your order has been placed and processed, modifications or cancellations may not be possible. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to assist you. However, please note that we cannot guarantee that changes can be accommodated once the order is in progress or shipped.
9. Shipping Issues and Damaged Items
In the unlikely event that your order is lost, delayed, or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
10. Returns and Refunds
For information on returns and refunds, please refer to our Refund Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Shipping Policy or the shipment of your order, please contact us at:
Email: info@atlasshippingcontainer.com
Address: South Africa
Business Hours: 9 am - 5 pm (Monday to Sat)
(💬 We currently recommended support via email for faster, more efficient service. )
